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  • Patient Satisfaction at The Miriam Hospital

  • Responsiveness of Hospital Staff

  • Did patients get help quickly from hospital staff?

    Patients gave feedback on how quickly they were helped when they used the call button or needed help in getting to the bathroom or using a bedpan.

  • Percent of Patients 'always' received help as soon as they wanted

  • Data are for July 2010 through June 2011, released May 2012.