For more information about patient rights, responsibilities and advance directives please visit Lifespan's ethics site.
Rhode Island Hospital recognizes the rights of each of our patients. State laws have been established to ensure that your rights are respected. Below is an easy-to-understand interpretation of the law. It is also our promise to you.
As a patient at Rhode Island Hospital, you have the right to be cared for with kindness and respect.
You have the right to know the name of the physician responsible for coordinating your care and the name of any other person who provides treatment while you are at the hospital.
You have the right to accept or refuse any treatment to the extent permitted by law. You also have the right to have the consequences of accepting or refusing care explained to you.
You have the right to choose someone to make health care decisions for you. You also have the right to develop advance directives.
You have the right to privacy. Your medical information will be disclosed only to the medical personnel responsible for your care.
Our hospital staff will respond to your physician's request for medical services as quickly as possible. Hospital staff will also respond to your request for services, unless the services require the approval of your physician or are inconsistent with your treatment.
You have the right to be transferred to another facility once you are told why a transfer is necessary and are given alternatives to the transfer.
You have the right to know the names of all other health care and educational institutions that Rhode Island Hospital has authorized to participate in your treatment, as well as to an explanation of their participation.
Your physician may ask you to participate in an authorized research program if he or she believes you will benefit from it. You have the right to refuse participation in such a program.
Regardless of your method of payment, you have the right to review your hospital bill and to receive an explanation of the charges.
You have the right to receive an itemized copy of your hospital bill.
You have the right to review hospital rules and regulations that relate to your care.
The patient shall be offered treatment without discrimination as to race, color, religion, national origin, or source of payment.
You have the right to receive a copy of your health record for the purpose of supporting an appeal under any provision of the Social Security Act, if you have documentation of the appeal or claim under the provisions of the Workers Compensation Act, chapters 29-38 of title 28. You will receive your health record, at no charge, within 30 days of your request.
You have the right to use a personal television during your stay if the television complies with Underwriters Laboratory standards and OSHA standards and is classified as a portable television.
You have the right to be involved in your care, including pain management.
You have the right to be free from restraints and seclusion of any form that is not medically necessary or that is used as a means of coercion, discipline, convenience or retaliation by staff.
You have the right to an interpreter at no cost to you.
You have the right to receive information concerning hospice care, including the benefits of hospice care, the cost, and how to enroll in hospice care.
Rhode Island Hospital has the right to expect responsible behavior from our patients and their families.We expect that you will:
Provide us with information about your past illnesses, hospitalizations, medications, allergies and any other issues related to your health.
Let us know if you do not understand instructions given to you by our staff or if you think you will be unable to carry out a particular instruction. 3. Not take any drugs unless they have been prescribed by your physician and administered by hospital staff.
Be considerate of other patients, particularly with regard to adherence to the hospital's smoking, noise and visitation policies.
Provide complete insurance information.
Take financial responsibility for paying for all services, either through your insurance or by personally paying for services that are not covered by insurance.
Keep all appointments and provide advance notice if you are unable to keep an appointment.
Let hospital staff know if you have prepared advance directives for health care (durable power of attorney for health care and/or living will) and provide a copy of advance directives to Rhode Island Hospital.
If you have concerns, please contact the State Department of Health, 3 Capitol Hill, Providence, RI 02908, or call 401-222-2566.
If you have questions or suggestions, please call patient representative services at 401-444-5817, Monday through Friday from 8:30 a.m. to 5 p.m. After hours, please call the operator at 401-444-4000 and ask for the on-site administrator.