Lifespan Mission Statement
The mission of Lifespan is to improve the health status of the people
whom we serve in Rhode Island and southern New England through the
provision of customer friendly, geographically accessible and high value
services. We believe that this can best be accomplished within the
environment of a comprehensive, integrated, academic health system.
Key Vision Elements
Lifespan will be accomplishing its mission when it is and is recognized
an organization that progressively strives to improve the health
status of the community it serves;
a geographically accessible, comprehensive, integrated health
an organization that provides the highest value services, as
demonstrated by its selection as the provider of choice for the
majority of residents in its service area;
an organization that works in productive partnership with
physicians, other stakeholders, and suppliers;
strongly committed to education and research in partnership with
the Brown University School of Medicine and other allied health
financially viable and a responsible steward of community
Respect: We will treat each person we work with and care
for with respect.
Honesty and Fairness: We will be truthful, equitable, and
open in all our relationships.
Constant Pursuit of Quality: We will continuously strive
to meet or exceed our customers' expectations.
We focus on the customer in everything we do.
We practice open communication in order to improve our processes
and build trust.
We expect management to lead by example and remove the barriers
to meeting our goals.
We are a learning organization that respects and encourages
innovation, creativity and risk-taking.
We succeed with employee involvement, which is continuously
encouraged, recognized and rewarded.
We collaborate to achieve our goals.
We embrace cultural diversity.