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  • Communication with Nurses: Did nurses communicate well with patients?

  • Patients gave feedback on how well the hospital nurses communicated with them. "Communicated well" means nurses:

    • explained things clearly
    • listened carefully to the patient
    • treated the patient with courtesy and respect

    Percent of patients said their nurses "always" communicated well.

  • Percent of patients said their nurses “always” communicated well

  • Data are for July 2010 through June 2011, released May 2012.