Patient Satisfaction

Communication with Doctors:
Did doctors communicate well with patients?

Patients gave feedback on how well their doctors communicated with them during their hospital stay. “Communicated well” means doctors:

  • explained things clearly
  • listened carefully to the patient
  • treated the patient with courtesy and respect

Bars below tell what percent of patients said their doctors “always” communicated well.

Communication with Doctors (% Always)
January 2007 through December 2007
US Average: 80%, Lifespan: 80%

Data released September 24, 2008.

More about patient satisfaction >>

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