"It is professionalism and commitment to customer service that give your employees a great name and my patients and physicians a great service."
"I would like to take this opportunity to commend your staff on their excellent customer service skills. Since joining your service 36 physicians have not uttered one complaint regarding how the answering service handles their incoming phone calls. I also have not heard any patient complaints about how 'rude'or 'unhelpful' their experience was calling the office after hours.
- Robyn Perrotti
University Cardiology Foundation
"I know no group of people who are as polite, devoted and caring about the hospital and its patients and physicians as operators at The Miriam Hospital and Lifespan. They are assiduous in making certain that callers receive attention and concern and that the party or the location they seek is connected expeditiously for them.
"They routinely go above and beyond their job descriptions to be certain that our patients and patient's families and health care workers are well served, and routinely go about their business in a gracious and effective manner.
"I cannot speak strongly enough about their qualities as individuals and as a group."
- Fred Schiffman, MD
Comprehensive Cancer Center: