If you are contacted by a patient, patient's family member or an attorney and informed they plan to bring a liability suit against you, contact the hospital Risk Management Department or Lifespan Risk Services immediately.
Do not wait until the litigation is actually filed. Prompt notification leads to a more effective defense and prompt action may serve to resolve the dispute without litigation. Do not discuss the case with anyone and do not do any independent research. Secure your records and never alter them in any way even if done with the best of intentions. Adding or changing information in the record after receiving a threat of litigation may be viewed as a cover-up.
The attorney assigned to the case will advise you on how to proceed and will be coordinating your defense, in conjunction with the claims adjuster from Lifespan Risk Services.