Patient & Visitor Information Contact Us

Visitor Passport

Visitor Passport

A short guide for patients and visitors

Patient & Visitor Guide

 


Guide to Acronyms at RIH

RIH Rhode Island Hospital
HCH Hasbro Children's Hospital
JB Jane Brown
MOC Medical Office Center
APC Ambulatory Patient Center
MH Middle House
W & I Women and Infant's
NA

Nursing Arts

COOP Cooperative Care Center
POB Physician's Office Building

Important Phone Numbers

When calling a number from within the hospital, you only need to dial the last five digits of the phone number (example: 4-4000).

Main Number

444-4000

Patient Information

444-5421

Security

444-5221

RIH Gift Shop

444-4777
HCH Gift Shop 444-8316

Interpreter Services

444-8708

Lost and Found

444-5432 or 444-5221

Parking Office

444-4013

Patient Representatives

444-5817

Patient Financial Services

444-6966

Physician Referral

444-4800

Pastoral and Spiritual Services

444-5180

Visiting Hours and Restrictions

Rhode Island Hospital visiting hours are 1 - 8 p.m. Hasbro Children's Hospital visiting hours are 2 - 8 p.m. Critical care unit visiting hours may vary. Contact the information desk for unit hours.

When visiting patients at the hospital, please consider the following restrictions:

  • Children under 12 are discouraged from visiting patient units. If you feel a child's visit is necessary, you may ask the unit's nurse manager. Children should not be left unattended in a hallway.

  • If you are not feeling well, please do not visit.

  • Visitors are not allowed to stay overnight in patient rooms.

  • Please be as quiet as possible while in the hospital.

  • Please respect every patient's privacy.

  • Rhode Island Hospital and its Hasbro Children's Hospital are smoke free. Smoking is allowed in designated areas only.

Ambassador Program

Our volunteer ambassadors can help you find your way around the hospital.


Cafeteria

The cafeteria is located on the first floor of the Main Building.

Cafeteria hours:

  • The cafeteria is open every day from 6:30 a.m. to 2 a.m.

Hot food is available:

  • 6:30 - 10:15 a.m. (breakfast);
  • 10:30 a.m. - 1:45 p.m. (lunch);
  • 4:30 - 7 p.m. (supper); and
  • 7 p.m. - 2 a.m. (late night).

ATM Locations

There are two ATM locations at Rhode Island Hospital. One is located on the first floor of the Main Building next to the gift shop and the other one is located on the first floor of the Medical Office Center (MOC).

Gift Shop Location and Hours

Rhode Island Hospital gift shop is located on the first floor of the main building. Hours of operation are:

  • Monday - Friday: 8 a.m. - 8 p.m.
  • Saturday - Sunday: 10 a.m. - 6 p.m.

Hasbro Children's Hospital gift shop is located on the first floor of the main building. Hours of operation are:

  • Monday - Friday: 9 a.m. - 8 p.m.
  • Saturday - Sunday: 11 a.m. - 6 p.m.

Pharmacy Location and Hours

The CVS/ProCare Pharmacy is located on the first floor of the Medical Office Center (MOC). Take the sky bridge from Hasbro Children's Hospital, and the pharmacy is on the left. Hours of operation are Monday to Friday: 8 a.m. to 6 p.m.


Chaplain Services and Chapel Locations

Chaplains are available 24 hours a day, 7 days a week.

  • Rhode Island Hospital's chapel is located in the main building, across from the cafeteria.

  • Hasbro Children's Hospital's chapel is located across from the first floor main elevators.

The chapels are available at all times to give patients and families a place for quiet and reflection.


Parking

As the largest medical center in the region, our 69-acre campus accommodates more than 10,000 vehicles every day. Find your way around.

Shuttle Services to Parking Lots and the Coro Center

The hospital shuttles leave from the hospital's main entrance and stop in all parking lots (except Lot A). The hours of operation are 6:30 a.m. to 8 p.m.

The Coro Shuttle picks up and drops off at the front lobbies of both Coro centers, 167 Point Street and One Hoppin Street with continuing service to the main entrance of Rhode Island Hospital. The hours of operation are 6:30 a.m. to 7 p.m.

The shuttle phone number is 401-639-8449. Please inquire at the hospital's information desk for shuttle services after hours (444-4000).


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