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What to Expect

When you arrive at the hospital, our registration/admitting staff will ask you for your health insurance information. Please provide your current information so your insurance company will be billed correctly.

At the end of your visit, we will bill your insurance company for the cost of the services you received. Once we receive payment from your insurance company, we will bill you for any remaining balance or for any services that were not covered by your insurance. Please make your payment within 30 days of receiving your bill.

Paying a Co-payment

Payment for deductibles and/or co-payments should be made when you are either admitted to or discharged from the hospital. Our hospitals accept cash, checks and major credit cards.

Other Charges

Certain charges are not billed by the hospital and will not appear on your hospital statement. These charges include:

  • Fees from your personal physician
  • Specialists who participate in your care
  • Private duty nurses

You may receive separate bills for their services, often under different names.

If you have any questions regarding your hospital bill, please call the telephone number on your bill or contact one of our financial counselors.

Notice of Hospital Financial Aid

This hospital provides essential hospital care without charge (free) to uninsured Rhode Islanders with incomes up to 200% of the Federal Poverty Limits (and limited assets), and discounted care for incomes between 200% and 300% of the Federal Poverty Limits. For more information, please contact a financial services officer.

Apply for financial assistance