Welcome to Rhode Island Hospital
Insurance and Billing

Frequently Asked Questions
about Your Bill

What you need
to know:

General information

Financial assistance

Insurance information

  • How can I get an itemized bill?
    Call patient financial services at 401-444-6966 (from outside the local area, 800-884-6966).

  • What is an EOB?
    EOB stands for explanation of benefits. It is not a bill; it simply explains your insurance coverage.

  • Could I receive more than one bill for my hospital stay?
    Yes. You could receive a number of bills along with your hospital bill.

  • Why doesn't my insurance cover everything?
    Not all insurance policies are the same; your coverage depends on your particular insurance plan. Your plan could have co-payments or deductibles that are your responsibility. You should check with your insurance company to see what is and what is not covered.

  • Why do I have to give my coverage more than once?
    We might not always have your most recent coverage or updated information.

  • If I am not asked about my insurance, should I still give it?
    Absolutely! For the hospital to bill appropriately and receive payment, we need your correct insurance information.

  • Will I be charged for a private room?
    Yes, there is an additional charge for a private room and a deposit is required. It is a good idea to call your insurance company prior to your hospital visit to see if the charge will be covered. If a private room is medically necessary and ordered by your physician, you will not be charged.

Getting involved

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