Once the triage process is complete you may experience a wait, during which our team is determining the most appropriate treatment for your condition. Waiting times vary, as we first treat patients who have the most serious injuries and conditions (for example, chest pain cases are seen before patients suffering from a swollen ankle; heart attacks have priority over earaches; complicated fractures are treated before small cuts). Patients who arrive by ambulance enter the emergency center through a different entrance, so while the waiting area may be relatively quiet, we can still be very busy treating many people.
We thank you for your patience during this time. Our team is available in the waiting area to assist you and answer any questions. We will update you on your wait as often as possible.