Hospital Discharge
Case Management
"They told me what to
expect when I got home. It made me feel a lot less worried
about the transition."
- Stanley Traverse, cardiac patient
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The department of case management is available to help make plans
for your return home and can coordinate home health care services
if necessary. Case managers can assist with your transfer to a rehabilitation
program or nursing home if needed. They can also help coordinate
your home medical equipment needs and arrange for visiting nursing
services.
Case
management staff may meet with you and your family to discuss your
wishes and work with your health care team to prepare you and your
family for discharge from the hospital. If you haven't met with
a case manager you can call 401-793-2070 (internally dial
ext. 3-2070) to discuss your needs.
We have information on community and state agencies and other support
services and can help determine if you are eligible for assistance.
It is our belief and our policy that you should participate fully
in the decisions regarding your care, both while you are here and
when you are discharged. Our goal is to ensure that you receive
the best care and that your needs and choices are respected by our
physicians, nurses, case managers and support staff.
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Discharge Policy
To prepare for other patients being admitted, we ask that
you plan to depart in the morning of the day you expect to
go home. Your physician should have already informed your
nurses and completed your records in preparation for your
discharge.
You cannot be discharged until your physician completes the
necessary medical records. On occasion, we do experience a
delay in the discharge process; however, we request that a
family member or friend is prepared to pick you up in the
morning.
If you have any questions, please call a case manager
at 401-793-2070 (internally dial ext. 3-2070).
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Filling Your Prescription
When your nurse is reviewing your discharge instructions, make
sure you can read the names of all medicines prescribed for you.
If necessary, ask the doctor to print the name of the drug and its
purpose on the prescription. Ask if a generic brand is appropriate.
Ask for information about your medicine in terms you can understand.
When you leave the hospital and pick up your medicine at your pharmacy,
remember to:
- Ask if this is the medicine your doctor ordered.
- Inform your pharmacist of any allergies and other medicines,
vitamins and/or dietary supplements you are currently taking.
- Make sure that you understand the directions on the prescription
label.
- Ask for written information about the possible side effects.
- Ask for a device to measure liquid medicines, if appropriate.
- Be sure to discard any outdated medicine.
Follow-Up Care
If your physician recommends follow-up care after you are discharged,
it is your right to choose the provider of these services. You may
decide to continue to receive care through other Lifespan affiliates:
Rehabilitation
services:
- Southern New England Rehabilitation Center: 401-456-4500
- The Center for Cardiac Fitness:
401-528-8500
- Vanderbilt Rehabilitation Center:
401-845-1845
Other hospitals:
- Bradley Hospital:
401-432-1000
- Rhode Island Hospital/Hasbro Children's Hospital: 401-444-4000
- Newport Hospital:
401-846-6400
We understand that you may be familiar with another provider or
have a preferred provider based on your insurance plan. Our case
management staff will give you a list of licensed and/or certified
health care providers in the state in which you reside and assist
with your selection. Because we are unfamiliar with the practices
of the providers on the resource list, we cannot make any recommendations.
If you have any questions, please call a case manager at
401-793-2070 (internally dial ext. 3-2070).
Billing procedures and insurance
information 
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