Lifespan.org, the website registered and sponsored by
Lifespan Corporation and Lifespan affiliates’ other registered and sponsored
websites provide complimentary internet-based communications and general health
information to consumers on this site (the "Lifespan.org website" or
Do not use this site
for emergency medical services.
If you are seeking,
or are in immediate need of emergency medical help, call 911 or your local
emergency assistance number.
Terms and conditions
for Lifespan websites.
The policies here apply to all the online virtual properties
that Lifespan owns and/or maintains (including without limitation Lifespan websites
and websites utilized by its affiliated
hospitals and other partner affiliates for their informational services), mobile
applications, and in certain contexts, social media channels, and other
online-based informational services that link to this agreement.
Your use of our websites
imply your knowledge and understanding of the terms and conditions outlined
below. Please read these terms and conditions of use carefully before
using this site and our affiliates’ websites.
By using our sites, you agree to these terms and conditions.
If you do not agree to all of the terms and conditions of this agreement, do not
use our sites. These terms and conditions may be revised and updated at any
time. Please periodically review the terms and conditions because your
continued usage of our sites will mean that you accept those changes.
Please review our
Lifespan and its affiliated partners are required by federal law to provide
a Privacy Notice that describes how medical and health care information we maintain
about you may be used or disclosed. Your protected health information is
confidential. The Privacy Notice describes each use and disclosure we are
permitted to make, your rights, and our obligations under the law.
Lifespan’s Privacy Notice is available at http://www.Lifespan.org/services/ethics/privacy.
social media sites.
On our social media sites, we encourage comments from our fans and hope you
will join the discussions. We do, however, reserve the right to remove any
postings at our discretion, including those that we believe are inappropriate, that
promote commercial products, or those that use profanity or abusive language.
We also caution you about sharing any of your protected health information as Lifespan's
social media sites are public sites.
By using any of our social media sites, you acknowledge
Lifespan’s full social media policy is available at http://www.Lifespan.org/agreement-sm.htm.
You may use Lifespan’s websites without disclosing
personally identifiable information. We want to be clear that we will not obtain
such information about you unless you choose to submit it to us. For example,
by emailing us comments or suggestions that identify your email address.
We have taken reasonable steps to ensure the integrity, confidentiality,
and security of personally identifiable information that you may provide. You
should understand, however, that electronic transmissions via the internet are
not necessarily secure from interception and so we cannot guarantee the
security or confidentiality of such transmissions.
The privacy of your
online information is important to us.
Unless you access Find-A-Doc and request us to provide you
with or contact on your behalf, physicians for referral of medical services,
and except for authorized law enforcement investigations or other facially
valid legal processes, Lifespan will not share any information we receive with
We do collect data.
Using your IP
address we track certain non-identifying information in order to present you,
and all users of the Lifespan websites with a better, and more secure, online
Our web servers collect and save default, non-identifying, information
which is customarily logged by the World Wide Web. Our logs collect information
whenever a user accesses one of our websites. This data includes:
We use these logs to help improve our service by evaluating
the "traffic" to our site in terms of number of unique visitors,
level of demand, most popular page requests, and types of errors.
We secure and keep these logs for an indefinite amount of
time, in order to use them at any time and in any way necessary to prevent
security breaches, to ensure the integrity of the data on our servers, and
create a better web experience for users.
Analytics and Personalization Tools
We use industry-standard,
secure online analytics tools to gather, store, and interpret this information.
Lifespan uses Google Analytics and Acquia Lift which help to
learn and review how patients, physicians and other site visitors use our
The data we store through Acquia Lift and Google Analytics is
non-personal information about online activity and interests (for instance: which
site led you to ours, clicking behavior on different Lifespan sites, content
preferences). Neither service ever records your name or other identifying information.
information is yours to give – we never take it without permission.
The only time we ever retain identifying information about
our users is when we store information about visitors who have signed up for Lifespan
online memberships (such as MyLifespan, promotional Lifespan email lists, or when
users fill out forms for the explicit purpose of contacting Lifespan). For the
terms and conditions of MyLifespan, Lifespan’s secure online heath records
portal, please visit https://my.lifespan.org/mychartprd/default.asp?mode=stdfile&option=termsandconditions.
Lifespan may use services provided by third-party companies to
build and administer such features as surveys, polls, contact forms, e-mail
communications, and event sign-ups, ticket and other sales, and opt-in
services. Information collected from the use of these services is not used or
shared by anyone for any other purpose.
This information will only be available to Lifespan if the
user first chooses to provide it by explicitly “opting in” or submitting this
information online. Your Identifying information is never taken without permission.
About Social Media
If you are a Facebook or Twitter user, you may occasionally
see advertisements and promoted posts from Lifespan and our affiliated
hospitals and locations appear in your timeline. We may use advertising on
these and other social media sites in order to broadcast and promote
information about Lifespan, including new services, promotional materials, and
news stories about Lifespan and our health care providers.
Further information about Ads by Facebook and Twitter Ads is
We do not, and will never, share any data acquired on any Lifespan-affiliated
website with any other social media platform or third party.
The content of Lifespan’s websites is provided for general
information only and is not intended in any way to substitute for professional
medical advice. The content we provide on our websites is intended to be informational
only, and never should be relied upon for medical diagnosis or treatment.
Always seek the advice of your physician or other qualified
health professional if you have any concern about your health. Users are
encouraged to develop a professional relationship with physicians and other
medical practitioners and regularly consult with them and seek their advice.
The Information We Provide
Our health professionals strive to provide valuable general
health information, but Lifespan cannot assure that this information is
exhaustive or complete or that it includes the most recent information about any
You should review any information supplied on our websites
with your own personal physician in person.
You should never delay, ignore or fail to obtain medical
advice based upon information on a Lifespan website. We cannot guarantee or
warrant that our information will be without errors, omissions, delays or other
defects or that files are free of viruses, worms, or other harmful components.
Occasionally, Lifespan provides links and pointers to other
sites on the internet, including links to sites sponsored by our physicians
("third-party sites"). Lifespan has not investigated the content of
information provided on third party sites and does not warrant the accuracy,
reliability or timeliness of such information or the performance of those
Lifespan is not responsible for the content of information
on third-party sites. Our inclusion of these links does not imply any
endorsement of the material on such websites or any association with their
No Liability for Content
Lifespan does not assume any liability for the contents of
any material provided on its sites. Reliance on any information provided by Lifespan,
its health professionals, or other visitors to the site is solely at your own
risk. Lifespan assumes no liability or responsibility for damage or injury to
persons or property arising from any use of any information, idea, or
instruction contained in, or any test, product, or procedure discussed on this site.
Our websites and their content are provided on an "as
is" basis. we make no representations or warranties of any kind, express
or implied, as to the operation of the website or third party websites linked
to our sites. to the fullest extent permissible by applicable law, we disclaim
all warranties, express, or implied, including but not limited to implied
warranties of merchantability, fitness for a particular purpose, title, and/or
infringement. under no circumstances
shall we be liable for incidental, special, indirect, direct or consequential
damages or loss of profits, interruption of business, or related expenses which
may arise from your use of or inability to use our websites and other informational
services provided hereunder, including, but not limited to, those resulting
from defects in software, communication lines, virtual private networks, the
internet, or your internet service provider, access system computer hardware or
software or other service or device that is used to access our websites, or
loss or inaccuracy of data of any kind, whether based on warranty, contract,
tort, or any other legal theory, and whether or not we are advised of the
possibility of such damages. in
addition, we do not guarantee that use of our websites will be free from
unavailability of information, downtime, service disruptions, intentional or
inadvertent intrusions, viruses or worms or other mechanisms that may attack
your computer. you acknowledge that you are solely responsible for ensuring
that your computer has adequate protections against any of the foregoing. in
addition, you acknowledge that your information will be transmitted over the
internet and that there is no guarantee of accuracy or security.
You agree to hold harmless and waive voluntarily and
unequivocally any liability of Lifespan and its officers, directors, employees
and agents, including health care professionals, for any damages, claims,
demands or causes of action, direct or indirect, special, incidental,
consequential or punitive, as a result of your use of our websites or any
information you obtain on them or that result from mistakes, omissions,
interruptions or deletions of files, errors or defects in the Lifespan and its
affiliates’ website content, or failure of performance.
If you are dissatisfied with any Lifespan website content,
your sole and exclusive remedy is to discontinue using such content and/or our
All text and images on Lifespan’s websites are owned or
licensed by Lifespan and are protected by copyright. The name "Lifespan"
and the logo are proprietary trademarks and service marks of Lifespan. You have
been granted a license to view and use the Lifespan materials subject to the
terms and conditions of this agreement.
You may download and keep one copy of Lifespan materials for
your own non-commercial home use, provided that you keep all copyright, service
mark and other proprietary notices. You may not sell or modify Lifespan
materials or reproduce, display publicly or otherwise use the Lifespan
materials in any way for any public or commercial purpose. Permission to
reprint or electronically reproduce any document or graphic, in whole or in
part, for any other purpose is expressly prohibited without prior written
consent from Lifespan.
You may contact us with any questions about content use at: Lifespan
Marketing and Communications, Attn. Manager of Internet Communications, 117
Ellenfield St., Suite 100, Providence, RI 02905.
Users may not provide copyrighted or other proprietary
information to Lifespan without permission from the owner of such material or
rights. Users are solely responsible for obtaining such permission and for any
damages resulting from unauthorized disclosures.
Although sometimes our health care professionals will
participate in online dialogue with website users (such as chats and forums which
are conducted by physicians and other medical practitioners who have privileges
at Lifespan hospital) none of our physicians and professionals is entering into
a physician-patient relationship with you.
Our professionals do not diagnose, treat, or prescribe for
anyone using our websites or social media platforms.
Our professionals will not accept payment from you and will
not bill any insurance company, government payment program or other source of
health benefits for information provided on our web sites.
Your Personal Medical Information
Please do not share personal medical information that you
wish to keep confidential.
Any information you do provide is not protected under
confidentiality laws that protect physician-patient communications. In
addition, while Lifespan attempts to prevent unauthorized access to our website
files, such access may occur by outside parties. In addition, our physicians do
not keep any records of their communications on our websites and will not have
any records of any prior contacts you may have had with our site.
We respect your personal privacy and will never release your
name or email address without your consent. Lifespan does not sell personal
medical information and will not disclose any personal medical information
which identifies any person who uses our site.
However, we do have the right to use any questions,
comments, or other information submitted by users and aggregate health
information in research, articles, books, commentaries, promotions or other
similar ways. Lifespan may use your information to operate the site or as
required by law.
You agree not to post any information which (a) is libelous,
defamatory, obscene, fraudulent, false or contrary to the ownership or
intellectual property rights of any other person, or (b) contains any virus,
worm, Trojan horse or other code which is contaminating or destructive to the
files or programs of Lifespan or any of our users.
Lifespan may deny you access to all or part of the Lifespan websites
if Lifespan, in its sole discretion, determines that you have engaged in
conduct which violates the law or the terms of this agreement.
You are responsible for materials you send to
"discussion" groups that may be available to others.
This agreement will for all purposes be governed, interpreted,
and enforced under the laws of the United States, in the State of Rhode Island.
You agree that the courts located in the State of Rhode Island will constitute
the sole and exclusive forum for the resolution of any and all disputes and you
hereby consent to the jurisdiction of such courts and irrevocably waive any
objections thereto. Any cause of action or claim you have with respect to this site
must be commenced within one (1) year after the claim or cause of action arises
or such claim or cause of action is barred. If any clause or provision of this agreement
is determined to be illegal, invalid or unenforceable under present or future
law, then, in that event, such clause or provision will be severed from this agreement
without affecting the enforceability of all remaining clauses and provisions.
You acknowledge that the terms and conditions, including the
disclaimers, in this agreement are fair and reasonable and that your agreement
to follow and be bound to them is not the result of fraud, duress or undue
influence exercised upon you by any person or entity. By continuing to use this
site you acknowledge that you have reviewed and agree to all of the terms and conditions.
Contact us for more information about our websites and their
or address your concerns in writing to:
Lifespan Marketing and Communications
Attn: Kristen Connolly, Web Manager
117 Ellenfield Street, Suite 100
Providence, RI, 02905