Coronavirus (COVID-19)

Coronavirus Information for Lifespan Patients Scheduled for an Appointment, Test or Procedure

Please call your provider’s office before coming in for your appointment if you fit into any of the following categories:

  • You have a fever, cold, cough, sore throat, or difficulty breathing, or GI symptoms (nausea or diarrhea)
  • You have chills, headache, or muscle pain
  • You have a loss of smell, reduced ability to smell or detect odors, or a reduced or distorted sense of taste 
  • You tested positive for COVID-19 in the last 14 days 
  • You have had contact in the last 14 days with a person who tested positive for the Covid-19 virus, is currently being tested, or has been placed on home quarantine by the Rhode Island Department of Health 
Lifespan Telehealth on a mobile phone

Lifespan Telehealth

Visit your health care provider from the comfort of your own home by phone or video.

 

Learn how to get started

For your safety and the safety of others, all patients will be asked questions about the above prior to any visit and when you enter any Lifespan facility. Thank you for answering these questions accurately so we can ensure that you receive care at the appropriate time and setting. 

We are following the most up-to-date safety and infection control recommendations set forth by the Rhode Island Department of Health and the US Centers for Disease Control (CDC).

All patients are required to wear a face mask and use an alcohol-based hand sanitizer upon entering any Lifespan facility. 

Per recent visitation restrictions, no person may accompany you to office appointments, diagnostic tests or procedures. Please review the hospital visitation guidelines. If someone is required for your care they will be allowed to accompany you at the discretion of the office. Visitors will be screened and will not be allowed to enter the office if they answer “yes” to any of the criteria listed above. No other visitors will be allowed in the ambulatory practices, including the waiting rooms or common areas. We encourage patients to avoid bringing children to our practices unless the child is the patient. 

Male patient having his temperature checked

What to Do If You Have Coronavirus Symptoms

With guidance from the Rhode Island Department of Health and the Centers for Disease Control, Lifespan is taking steps to make sure our facilities remain a safe place for everyone and to reduce the risk of exposure to COVID-19. 
 
Anyone experiencing a fever or respiratory symptoms should NOT come unannounced to a doctor's office. We ask that you contact your primary care provider or the Rhode Island Department of Health’s screening line at 401-222-8022. You will be counseled on whether, when and where to be evaluated.

Guidelines for hospital visitors

Request a Telehealth Appointment

We are asking our patients not to postpone their medical care. Many providers continue to offer telemedicine visits. These visits are private and secure. Please contact your office to ask if a Lifespan Telehealth appointment is appropriate for your clinical needs. 

Learn more about Lifespan Telehealth

Specific Information for Your Upcoming Appointment or Procedure

Please choose a visit type below for more information before you come to the hospital or office.

Surgical Procedures

Surgical procedures include non-urgent surgery, endoscopy, interventional cardiovascular procedures, interventional radiology, interventional pain, and minimally invasive spine procedures.

Patients who are scheduled for a procedure will be tested for COVID-19 prior to surgery. Please consult your provider's office for more information about testing.

Patients who have a positive COVID-19 test, or those who are unwell will be rescheduled except in cases requiring emergency surgery. In addition, patients will be screened in advance for “flu-like symptoms” on the day of the procedure, and will be masked upon entering any Lifespan facility. 

Visits to Lifespan Physician Group Practices

Safe Care for Patients and Families

Lifespan Physician Group has worked closely with Lifespan’s infection prevention and infectious diseases teams so that we can provide the care you need in a space that is as clean as possible, with social distancing measures carefully observed. Your safety and that of our staff is our top concern.

Learn more about safety: What to expect when you visit us

Is My Provider's Office a Lifespan Physician Group Practice?

Visit the Lifespan Physician Group website for more information

Who Can I Bring With Me to My Visit?

To protect patients and staff from potential exposure during the COVID-19 outbreak, no one may accompany you to office appointments, diagnostic tests or procedures, except for an official service animal or a legal guardian who has proof of guardianship for an incapacitated patient. Please review the hospital visitation guidelines.

If someone is required for your care they will be screened and will not be allowed to enter the office if they answer “yes” to any of the criteria listed above. No other visitors are allowed in the ambulatory practices, including the waiting rooms or common areas. We encourage patients to avoid bringing children to our practices unless the child is the patient. 

All patients are required to wear a face mask at all times during their visit.

Before Your Visit

Please review the information at the top of this page before coming in for your visit. 

Before your visit, you will receive a call from your provider’s office asking about your current health. Thank you for answering these questions accurately so we can ensure that you receive care at the appropriate time and setting. Because how you feel and your exposure to others may change from the time we speak with you by phone, you will be asked screening questions again upon arrival to your appointment.

Information for Patients Who Are Pregnant

As your prenatal care providers, we know the COVID-19 (Coronavirus) outbreak is creating significant anxiety for our pregnant patients. It can be difficult to sort through the information in the media. As always, please call your prenatal care provider or message the portal if you have specific questions related to your pregnancy.

General information and resources for pregnant patients (PDF): English | Spanish

Women’s Medicine Collaborative Office Visits

Safe Care for Patients and Families

The Women's Medicine Collaborative has worked closely with Lifespan’s infection prevention and infectious diseases teams so that we can provide the care you need in a space that is as clean as possible, with social distancing measures carefully observed. Your safety and that of our staff is our top concern.

Learn more about safety: What to expect when you visit us

Who Can I Bring With Me to My Visit?

To protect patients and staff from potential exposure during the COVID-19 outbreak, no one may accompany you to office appointments, diagnostic tests or procedures, except for an official service animal or a legal guardian who has proof of guardianship for an incapacitated patient. Please review the hospital visitation guidelines.

If someone is required for your care they will be screened and will not be allowed to enter the office if they answer “yes” to any of the criteria listed above. No other visitors are allowed in the ambulatory practices, including the waiting rooms or common areas. We encourage patients to avoid bringing children to our practices unless the child is the patient. 

All patients are required to wear a face mask at all times during their visit.

Before Your Visit

Please review the information at the top of this page before coming in for your visit. 

Before your visit, you will receive a call from your provider’s office asking about your current health. Thank you for answering these questions accurately so we can ensure that you receive care at the appropriate time and setting. Because how you feel and your exposure to others may change from the time we speak with you by phone, you will be asked screening questions again upon arrival to your appointment.

Information for Patients Who Are Pregnant

As your prenatal care providers, we know the COVID-19 (Coronavirus) outbreak is creating significant anxiety for our pregnant patients. It can be difficult to sort through the information in the media. As always, please call your prenatal care provider or message the portal if you have specific questions related to your pregnancy.

General information and resources for pregnant patients (PDF): English | Spanish

Outpatient Visits at a Lifespan Hospital

Lifespan hospitals include Rhode Island Hospital and its Hasbro Children's Hospital, The Miriam Hospital, Bradley Hospital, and Newport Hospital.

Who Can I Bring With Me to My Visit?

To protect patients and staff from potential exposure during the COVID-19 outbreak, the Women's Medicine Collaborative is restricting the number of visitors who can accompany patients to their appointments. 

If the person accompanying you is required for your care (for example, a family member, proxy or guardian) they will be allowed to accompany you at the discretion of the office. No other visitors will be allowed in the ambulatory practices, including the waiting rooms or common areas. Visitors will be screened and will not be allowed to enter the office if they answer “yes” to any of the criteria listed above. We encourage patients to avoid bringing children to our practices unless the child is the patient. 

Before Your Visit

Please review the information at the top of this page before coming in for your visit. 

Before your visit, you may receive a call from your provider’s office asking about your current health. If you have a  cough, fever or sore throat, your appointment may be rescheduled.

Medical Imaging Exams (such as X-Ray, CT Scan, MRI, Mammography, Ultrasound, Fluoroscopy, Interventional Radiology)

Who Can I Bring With Me to My Visit?

  • If you are scheduled for a routine test and don’t need assistance, please come to your appointment alone. 
  • If you require assistance, you will be allowed to bring one family member. 
  • If you are scheduled for an invasive procedure or your test requires pre-medication, you will be allowed to bring one family member. 
  • Patients and any accompanying family member or caretaker will be screened prior to entering the facility.
  • Please arrange for child care prior to your appointment.

How Should I Prepare for My Exam?

Please choose an exam below for specific instructions:

Information for Pregnant Patients at the Newport Hospital Birthing Center

In addition to the general guidelines above, if you are a patient at the Noreen Stonor Drexel Birthing Center at Newport Hospital please review our COVID-19 information for pregnant patients.