Lifespan Physician Group

Safe Care at Lifespan Physician Group

Your Safety Is Our Top Concern

We always want you to feel confident that you are entering a safe environment when you come to Lifespan Physician Group offices for care. That’s why we continue to follow our safety guidelines related to COVID-19.

Regarding Staff

Our staff continue to take a number of measures to keep patients safe:

  • By swiping their badges when they arrive for work, staff and clinicians declare that they have no symptoms of COVID-19.
  • Our staff members wear masks; some may wear eye protection or face shields.
  • Our staff members clean their hands after handling paperwork, cash, credit cards, driver’s licenses, and insurance cards. We urge our patients to do the same.
  • Our staff also wipes down the stylus and signature pads after each use.

Office Environment

In our offices we continue to take extra measures to sanitize surfaces and encourage social distancing. 

  • We limit the number of people in our offices at any one time. The number varies depending on the office. 
  • Some offices have a “one-way traffic” pattern for check-in and check-out.
  • Markers on the floor help to maintain a 6-foot distance between patients at the front desk.
  • Some work areas are equipped with plexiglass barriers.
  • Waiting rooms have been rearranged to ensure at least six feet of space between individuals, and we have removed unnecessary items such as pamphlets, magazines, books, toys, and small furniture.
  • We clean and sanitize the restrooms as well as high-touch and common use surfaces such as door handles at least every four hours.
  • Hand sanitizer is readily available. 

For Patients

When you have an appointment scheduled at a Lifespan Physician Group office, here's what to expect:

  • All patients are screened for COVID-19 symptoms.
  • If a patient screens positive, we have a plan in place to care for them.
  • All patients must wear masks that cover their nose, mouth, and chin. If a patient arrives without a face covering, we will provide one.
  • We strongly encourage that you use eCheck-in on the MyLifespan patient portal before arriving for your appointment. If you are not already using the portal, we encourage you to sign up.
  • We might ask you to call us when you arrive so we can call you for check-in when your provider is ready to see you.

If you have an appointment scheduled, please review this information before coming to visit us.