Safe Care at the Women's Medicine Collaborative

MyLifespan

Check In Before You Arrive

We urge you to use eCheck-in on the MyLifespan patient portal before arriving for your appointment. If you are not active on the portal, we encourage you to sign up.

Sign Up for MyLifespan

Your safety is our top concern.

We know that you want to feel confident that you are entering a safe environment when you come to the Women's Medicine Collaborative for care. That’s why we have made some changes in response to COVID-19.

The Women's Medicine Collaborative has worked closely with Lifespan’s infection prevention and infectious diseases teams so that we can provide the care you need in a space that is as clean as possible, with social distancing measures carefully observed.

Regarding Staff

Our staff are taking a number of measures to keep patient safe:

  • By swiping their badges when they arrive for work, staff and clinicians declare that they have no symptoms of COVID-19.
  • Our staff members wear masks; some may wear face shields.
  • Our staff members clean their hands after handling paperwork, cash, credit cards, driver’s licenses, and insurance cards. We urge our patients to do the same.
  • Our staff also wipes down the stylus and signature pads after each use.

Office Environment

In our offices we are taking extra measures to sanitize surfaces and encourage social distancing. 

  • We limit the number of people in our offices at any one time. The number varies depending on the office. 
  • Some offices have a “one-way traffic” pattern for check-in and check-out.
  • Markers on the floor help to maintain a 6-foot distance between patients at the front desk.
  • Some work areas are equipped with plexiglass barriers.
  • Waiting rooms have been rearranged to ensure at least six feet of space between individuals, and we have removed unnecessary items such as pamphlets, magazines, books, toys, and small furniture.
  • We clean and sanitize the restrooms as well as high-touch and common use surfaces such as door handles at least every four hours.
  • Hand sanitizer is readily available. 

For Patients

When you have an appointment scheduled at a Women's Medicine Collaborative office, here's what to expect:

  • All patients are screened for COVID-19 symptoms before appointments.
  • All patients are screened again for COVID-19 symptoms when they enter the building. 
  • If a patient screens positive, we have a plan in place to care for them.
  • All patients must wear masks that cover their nose, mouth, and chin. If a patient arrives without a face covering, we will provide one.
  • We strongly encourage that you use eCheck-in on the MyLifespan patient portal before arriving for your appointment. If you are not already using the portal, we encourage you to sign up.
  • We might ask you to call us when you arrive so we can call you for check-in when your provider is ready to see you.

If you have an appointment scheduled, please review this information before coming to visit us.