Contact Coastal Medical
We Welcome the Opportunity to Communicate With You
Please visit our locations page for office information (such as hours, telephone/fax numbers, addresses and more).
Patient Enquiries
Sick Appointments
Adult Sick Appointments
You can be seen evenings, weekends and holidays. If you need an adult sick visit, please call Coastal365 at 800-822-5981 to schedule an appointment.
Pediatric Sick Appointments
Coastal Medical pediatricians are available 365 days a year. Please call your child's pediatrician.
In a true medical emergency, please dial 911 or go to the nearest emergency room.
General Health Questions
Please message your clinician through the patient portal or contact your clinician's office.
Patient Compliments / Complaints:
Coastal Medical
10 Davol Square, Suite 400
Providence, RI 02903
Phone: 401-421-4000
Email: contact@coastalmedical.com
New Patient Registration
Start your registration online or call 401-400-6788 Monday to Friday, 8:30 a.m. to 4:30 p.m.
Billing / Medical Invoice
Call 401-421-0011 Monday to Friday, 8:30 a.m. to 4:30 p.m. or email callcenter@coastalmedical.com.
Prescription Questions
Please message your clinician through the patient portal.
Note: Prescription refills must be called into your pharmacy directly. Coastal is no longer handling prescription refills over the phone.
Patient Portal Support
Call 866-779-3655 Monday to Friday, 8:30 a.m. to 4:30 p.m. or email portal@coastalmedical.com
Request for Medical Records
Request for Medical Records
Request Electronic Medical Records
Coastal offers an online patient record request for the following individuals to request patient records:
- Patients requesting their own records
- Parents of minor patients requesting records
- Caregivers acting on behalf of a patient (i.e. Power of Attorney)
Requests for patient's medical records will be billed to the patient according to state regulations.
Printable Version - Medical Record Request Form (PDF)
Business Enquiries
For Physicians or Medical Practices Interested in Joining Coastal Medical (Confidential)
Call Paula Rossi at 401-421-4000 ext. 10222 or email prossi@coastalmedical.com.
For Information on Coastal's Business Services
Call Christopher Ferraro at 401-421-4000 or email cferraro@coastalmedical.com.
For Media Enquiries
Call Kathleen Hart at 401-444-7299 or email khart2@lifespan.org.