Coastal Medical
Exceptional Care for Patients. Exceptional Careers for Physicians.

Contact Coastal Medical

Adult using cell phone

We Welcome the Opportunity to Communicate With You

Please visit our locations page for office information (such as hours, telephone/fax numbers, addresses and more). 

Patient Enquiries

Sick Appointments

Adult Sick Appointments 

Coastal Medical patients can be seen evenings, weekends and holidays. If you need an adult sick visit, please call Coastal365 at 800-822-5981 to schedule an appointment.   

Pediatric Sick Appointments 

Coastal Medical pediatricians are available 365 days a year. Please call your child's pediatrician.  

In a true medical emergency, please dial 911 or go to the nearest emergency room.

General Health Questions

Please message your clinician through the patient portal or contact your clinician's office.  

Patient Compliments / Complaints: 
Coastal Medical
10 Davol Square, Suite 400 
Providence, RI 02903 
Phone: 401-421-4000 

New Patient Registration 

Start your registration online or call 401-400-6788 Monday to Friday, 8:30 a.m. to 4:30 p.m.  

Billing / Medical Invoice

Call 401-421-0011  Monday to Friday, 8:30 a.m. to 4:30 p.m. 

Prescription Questions 

Please message your clinician through the patient portal.

Note: Prescription refills must be called into your pharmacy directly.  Coastal is no longer handling prescription refills over the phone. 

Patient Portal Support

Call 866-779-3655  Monday to Friday, 8:30 a.m. to 4:30 p.m.

Request for Medical Records

Request for Medical Records

Request Electronic Medical Records

Coastal offers an online patient record request for the following individuals to request patient records:

  • Patients requesting their own records
  • Parents of minor patients requesting records
  • Caregivers acting on behalf of a patient (i.e. Power of Attorney)

Requests for patient's medical records will be billed to the patient according to state regulations.

Printable Version - Medical Record Request Form (PDF)

Business Enquiries