Patients and Visitors

Patients and Visitors

At Lifespan, patient comfort and well-being are foremost, so we strive to provide safe, compassionate care of the highest quality for all patients – children and adults, inpatients and outpatients.

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MyLifespan Online Health Record

Information from all of your Lifespan health care providers is available online. MyLifespan is free, and can be accessed from any device with an internet connection.

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Our patients are at the heart of everything we do. We are committed to making sure the care we provide is effective, efficient, and convenient, and we emphasize patient safety as our top priority. We involve employees, staff, and physicians at all levels of the organization in our quality and safety processes, because many people are involved in caring for each patient.

We encourage you to be a partner in your care – to give us feedback and ask us questions, and also to know your rights and responsibilities as a patient. We hope the information provided here is helpful.

Visitation Guidelines at Lifespan Hospitals

With the number of COVID cases dropping throughout the state, and in accordance with Rhode Island Department of Health guidance, Lifespan has moved to a less restrictive visitation policy at our acute care hospitals.

Learn more

Interpreter Services

Our caring, highly skilled interpreters provide services to our non-English speaking and deaf or hard of hearing patients. Lifespan facilities typically have interpreters on duty, who speak Spanish, as well as interpreters who speak Cape Verdean Creole, Portuguese, Russian, other languages, and American Sign Language. 

Learn more about Lifespan interpreter services

Lifespan Is Proud to Be Tobacco Free

To provide a healthful and healing environment for patients, visitors and employees, the use of all tobacco products including e-cigarettes and vaping is prohibited on and up to 50 feet of the perimeter of any Lifespan property.

Hospital-Specific Information for Patients and Visitors

Please note: Effective Monday, November 30, outpatient surgeries previously scheduled in the Ambulatory Outpatient Surgical Center at Rhode Island Hospital have been moved temporarily, either to the hospital’s main operating rooms or to another nearby Lifespan site. Please confirm with your surgeon’s office the exact location of your planned surgery.

Choose a hospital below to get information about visiting hours, maps and directions, and what to expect for your visit:

We Want To Hear From You

Lifespan is committed to consistently providing an excellent patient and visitor experience throughout our health system. Please let us know how we are doing.

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