Patients and Visitors
At Lifespan, patient comfort and well-being are foremost, so we strive to provide safe, compassionate care of the highest quality for all patients – children and adults, inpatients and outpatients.
Together, we can create and maintain a peaceful, safe environment – for patients to heal, families and friends to support, and medical professionals to work.
Our patients are at the heart of everything we do. We are committed to making sure the care we provide is effective, efficient, and convenient, and we emphasize patient safety as our top priority. We involve employees, staff, and physicians at all levels of the organization in our quality and safety processes, because many people are involved in caring for each patient.
We encourage you to be a partner in your care – to give us feedback and ask us questions, and also to know your rights and responsibilities as a patient. We hope the information provided here is helpful.
Our caring, highly skilled interpreters provide services to our non-English speaking and deaf or hard of hearing patients. Lifespan facilities typically have interpreters on duty, who speak Spanish, as well as interpreters who speak Cape Verdean Creole, Portuguese, Russian, other languages, and American Sign Language.
Lifespan Is Proud to Be Tobacco Free
To provide a healthful and healing environment for patients, visitors and employees, the use of all tobacco products including e-cigarettes and vaping is prohibited on and up to 50 feet of the perimeter of any Lifespan property.
We Want To Hear From You
Lifespan is committed to consistently providing an excellent patient and visitor experience throughout our health system. Please let us know how we are doing.
- Patients and Visitors
- Guidelines for Visitors and Families
- Protecting Our Healthcare Workers
- Safety Tips for Patients and Visitors
- General Discharge Information
- Lifespan Interpreter Services
- MyLifespan Health Record Sign Up
- Lifespan Telehealth
- Insurance, Billing and Financial Assistance
- Request Medical Records
- Ethics and Patient Rights
- Spiritual Care Department