Saint Anne's Hospital

Award-Winning Patient Experience at Saint Anne's Hospital

Saint Anne's Hospital Outstanding Patient Experience Award

Your patient experience is not just about your medical care.  Everything that happens while you’re at the hospital affects your experience, such as:

  • Having your doctor or nurse clearly explain your care to you and your family.
  • Receiving help when you need it.
  • Getting answers to your questions about medications.
  • Having a clean room.
  • Sleeping well at night because it’s quiet.
  • Understanding what you need to do at home to recover.

 

Our Patients Give Us Top Marks in Patient Experience

Our patients continually give Saint Anne’s Hospital the best scores in our region for patient experience. Here are our most recent patient experience scores, compared to other nearby hospitals and the Massachusetts average score:

Results of November 2023 Hospital Consumer Assessment of Healthcare Providers and Systems survey - Saint Anne's Hospital
Source: U.S. Centers for Medicare & Medicaid Services (CMS) Hospital Compare, November 2023. The U.S. Centers for Medicare & Medicaid Services (CMS) requires hospitals to survey patients on their experience using the questions above (HCAHPS - Hospital Consumer Assessment of Healthcare Providers and Systems). The aim is to help improve hospitals’ quality of care through easy-to-understand data on hospital performance and quality information from patient perspectives.    
Saint Anne's Hospital