Pediatric Psychiatry Resource Network (PediPRN)

Frequently Asked Questions about the Pediatric Psychiatry Resource Network (PediPRN)

Learn more about the Pediatric Psychiatry Resource Network (PediPRN) below.

 

Where is PediPRN located?

PediPRN is offered at three Lifespan affiliates: Bradley Hospital, Rhode Island Hospital, and Newport Hospital.

How do I contact PediPRN?

The phone number is 401-432-1543 (1KID), and the fax number is 401-432-1506. General inquiries may be addressed to PediPRN@Lifespan.org

When may I call the PediPRN line?

From 8:30 a.m. to 5 p.m., Monday through Friday, except national holidays.

How much does it cost to enroll in PediPRN?

PediPRN is free to all Rhode Island primary care providers who treat children. The program is funded through a grant from the Rhode Island Executive Office of Health and Human Services as well as philanthropic gifts.

Are families allowed to call the PediPRN line?

No, the line is intended for consults with PCPs only. Any family members who call PediPRN will be redirected to their PCP for assistance.

How long does it take to get a call back from a PediPRN psychiatrist?

You will get a call back within 30 minutes. You may also ask to have your call returned at a specific time that works for your schedule. PediPRN is staffed Monday through Friday, 8:30 a.m. to 5 p.m., except holidays. 

What are the possible outcomes of a PediPRN phone consultation?

The following actions may result from the telephone consultation. The PediPRN psychiatrist may:

  • be able to answer the primary care clinician's question over the telephone
  • need to see the patient for a face-to-face evaluation in order to answer the primary care clinician's question
  • refer the primary care clinician to the care coordinator for information about resources in the community or
  • recommend that the patient see the PediPRN therapist for evaluation and/or interim treatment.
What information will I need to provide when I call?

The physician’s name, title and name of practice, telephone and fax numbers; patient demographics including full name and spelling, date of birth and insurance coverage. Please include a brief description of the reason for the call.

We understand that giving patient demographic information in the initial call can be time consuming and take time out of your practice, only to be followed by another call from our psychiatrists immediately after or at a scheduled time. Know that you may ask support staff in your offices to place the initial call to provide the patient’s basic information.  See a list of needed information for the PediPRN call.

Can my office staff or nurse call ahead and arrange a time for a PediPRN consult?

Yes. Please have your staff call and state that they would like to arrange a time for you to consult with a PediPRN psychiatrist. The care coordinator will collect your contact information and your patient’s demographic information. Please include a brief description of the reason for the call.

See a list of needed information for the PediPRN call.

My patient told me they are having suicidal thoughts/feelings. Is it appropriate to call PediPRN about this patient?

No. PediPRN is not a crisis hotline. If your patient is having suicidal ideations and is in crisis, call 911. However, if your patient is having suicidal thoughts and is not in imminent danger, PediPRN consultants are available to discuss best practices for treatment and support.

Enroll in PediPRN

It is preferred that practices enroll in PediPRN before using the free service. 

Learn how to enroll