Online Bill Payment

Brown University Health offers the convenience of online bill pay.

MyChart makes it easy to pay your bill online, from any device.

MyChart, Brown University Health's secure medical records portal, allows you to access your medical information and test results from any devices, monitor your conditions, contact your physicians, and much more. 

Effective August 24th, 2025, all billing statements for patients with an active MyChart portal will be sent electronically via email and text message. Learn more.

To pay your bill by phone, please call our customer service department at 401-444-6966. Customer service representatives are available Monday to Friday, 8 a.m. to 5 p.m.

Financial Assistance

Brown University Health treats all people who need care, regardless of their ability to pay, and we offer financial assistance to patients who meet specific income guidelines. Find out more about financial assistance. 

Frequently Asked Questions About Paperless Billing

To provide you with faster, more convenient service, Brown University Health is moving to paperless billing. Effective August 24, 2025, all billing statements will be sent electronically via email and text message.

Why switch to paperless?
  • Instant Notifications: Bills sent directly to your email and phone
  • Secure Access: View your statements anytime in MyChart, your secure health record
  • Eco-Friendly: Reduce paper waste and mailing delays
  • Always Accessible: Your billing history stays organized in one place
  • More Efficient: Manage medical billing easily, from anywhere
How do I confirm that I'm enrolled in paperless billing?
  • Visit MyChart to confirm your contact info is up to date
  • If you haven’t selected a billing preference, we’ll enroll you automatically in paperless billing to ensure uninterrupted service
What if I prefer paper statements?

No problem — you can opt out of paperless billing anytime by:

What else do I need to know?
  • You’ll receive one electronic notification when your statement is ready
  • If not paid within 30 days, a paper statement will be mailed
  • No late fees are applied unless otherwise stated in your billing policy