The Brite Lite employee recognition program was launched in 2002, and highlights five employees who have gone above and beyond their everyday duties to make the patients and families with whom they come into contact feel safe, important, and well cared for.
Brite Lites are selected as those who best exemplify “the four Cs” at Hasbro Children’s Hospital: caring, communication, cooperation and competence.
Congratulations to Our 2019 Brite Lites
Patients and their families salute Hasbro Children's Hospital's 2019 Brite Lites.
Cynthia Donnelly, RN
"I truly believe that Cindy’s diligence made a difference in saving her life."
"Cindy stands out even among an entire staff of amazing nurses & doctors. Our Sammi was extremely close to death. Cindy has an incredible gift of comforting the patients & parents in a situation like this. She always did more than her job as Sam’s nurse. I truly believe that Cindy’s diligence made a difference in saving her life. She initiated a change in vent settings that marked a turning point for Sam towards recovery. Also, Cindy always took the time to wash and style Sammi’s hair, make her smile (once she woke up). There are so many examples of her kindness, and instinct medically that I could mention. She is a “light” in the true sense of the word. Her kindness and compassion leaves a lasting impression."
Sarah Ferszt, LICSW
"Since meeting Sarah, she has always been a great listener, empathetic to our situation, and an amazing support system for our family."
"We met Sarah when Aidan was diagnosed with Crohn’s/Colitis in early 2016. Since meeting Sarah, she has always been a great listener, empathetic to our situation, and an amazing support system for our family. We have attended her support groups which have always been informative and made us feel like part of a family. Sarah has always listened to our needs and has expressed our opinions and concerns to the team. My son was admitted to the hospital of February 15, 2019 and we realized he needed surgery to alleviate his symptoms from his colitis, Sarah was an integral part of his care. She was able to answer questions, but more importantly she was there for us on an emotional level. Sarah was concerned during my son’s surgery and called, for an update, when it took longer than expected, to check on us. Sarah also came to the recovery room to make sure we were okay. She checked on us regularly during his recovery but what meant the most was when we had an issue with our discharge, Sarah who was supposed to leave, took the time to stay, call the team and advocate for my son. She is amazingly empathetic and great listener. Sarah should be awarded the Brite Lite because she is truly dedicated to the well-being of children and their families. Thank you."
James Ziegler, MD
"Dr. Ziegler has the best bedside manner we have even seen in a doctor."
"Compassion: Dr. Ziegler has the best bedside manner we have even seen in a doctor. He has always treated our entire family with utmost compassion and care. When he first had to tell us the news about our daughter’s heart condition, he was generally concerned for us taking the news and he sat with us as long as we needed him to, answering our questions.
Accountability: Dr. Ziegler and his office staff have always been great about calling us back when we had concerns about any issues, and he has always been great about teaching us the ins and outs of her condition and what to expect along the way through this whole 8 year heart journey.
Respect: Dr. Ziegler has always respected our entire family starting with Trinity, and also us her parents, our other children and my mother who has also attended visits with us.
Excellence: Dr. Ziegler brings a layer of excellence far above the rest. Usually the higher up the medical specialist, the more unattached they become to be able to help you through the situation, but Dr. Ziegler should teach all the other doctors about treating the whole patient and being attentive to their family. Dr. Ziegler has always been there to take the time to answer any questions, teach us any of the processes we need to learn and ease our fears about procedures and the like.
I could go on and on about Dr. Ziegler’s level of care for our daughter, Trinity, in the last 8 years since he first saw her but I can honestly say that all other doctors should shadow him for a day to see how great he is as a medical professional and a person and what people actually need in a doctor when receiving devastating news!!!. We absolutely love Dr. Ziegler and we are blessed to have him in our lives!"
"He is always smiling, moving and working hard."
"He goes above and beyond every time we are here. Brandon has a lot of medical needs so we have a van with a ramp that goes down. He always recognizes by car and finds a spot (parking can be very stressful with a medically fragile kid). Last month we were discharged, and my car was in the Dudley garage and he went and got it for me! He is always smiling, moving and working hard. He takes the stress out of our arrivals!"
Deborah Nordahl, BSN, RN, CPHON
"At times when my daughter was scared, she was there to give her reassurance and a hug!"
Compassion: Deb is your true definition of compassion. At times when my daughter was scared, she was there to give her reassurance and a hug!
Accountability: Deb was always on time, never made us wait. Always educating us and teaching us while doing what she had to do.
Respect: Deb always asked before doing anything. She respected my daughter, treated her with the most respect. Very comforting at times, kind and caring.
Excellence: Deb is EXCELLENT at what she does as a nurse. There is a certain type of person that can be a nurse never mind a pediatric nurse.
She is the most kind, caring and compassionate nurse. She always spent time with us and my daughter. Always checked in not only to check on my daughter but us as parents. I’m happy with our stay at Hasbro and glad to have Deb as our nurse. She is truly the Brite Lite!
Nemo, a K-9 Comfort Program Canine
Honorary 2019 Brite Lite
"He had great skills, like peek-a-boo. He is very smart and kind."
"Compassion: Nemo showed he cared and wanted to help. He was there for me when I was stressed. Nemo let me pet him and would jump up on my bed to comfort me.
Accountability: Nemo was a great dogtor. He was the best at his job. He was a very, very comforting dog to be around.
Respect: Nemo was well trained and listened well. He didn’t jump on me, attack me with kisses, or destroy my stuff.
Excellence: Nemo was an excellent dogtor. He had great skills, like peek-a-boo. He is very smart and kind.
I missed my dog and animals are one of the only ways I can cope with stress and anxiety. Nemo helped me get through my stay here. He was very loving and adorable. I’m glad I was able to see him throughout my stay."